LDAP groups may need to be reset in some cases

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KB Article ID: BB0005

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Montage Version(s)
Symptoms
Cause
Solution

SAFARI Montage Version(s)

2.x
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Symptoms

After upgrading to SAFARI Montage - Version 2.0, customers using LDAP can no longer log in.

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Cause

A change in the way LDAP groups are handled causes a conflict in older settings

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Solution

In the admin section, visit either the LDAP groups page or, if a Wan Manager add-on is enabled, the LDAP settings for the default (original) school. remove the current group associations and re-add them.

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