Child servers or expansion servers are not syncing with their parent

KB Article ID: BB0010

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SAFARI Montage Version(s)

Any

Symptoms

Child or expansion servers will not synchronize with their parents.

Cause

Proxy server specified in configuration on child or expansion server is preventing communications with other machines local to the network

Solution

Configure your proxy server to properly allow machines local to each other to communicate, or remove the proxy server from Montage’s network settings.