Please be advised that the most recent release of Mozilla Firefox version 52, released March 7, 2017, discontinues support for NPAPI plug-ins.
This prohibits the use of the SAFARI Montage Media Player (SMMP) plug-in, which is used to support both video on demand and live streaming playback.
Video On Demand:
Selective Video Streaming (SVS):
Note that customers using the non-ESR release of Firefox v52 may receive a prompt to install SMMP at login depending on SAFARI Montage system settings. This notification may be disabled via the “User Installable” setting found under ADMIN > Settings > System > SAFARI Montage Media Player.
If you need additional support, please feel free to contact SAFARI Montage Technical Support at 800-782-7230 or via email at email@example.com